Privacy Policy

Last updated: August 25, 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Payment information and transaction history
  • Receipt images and expense data
  • Group membership and activity information
  • Device information and usage analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process payments and transactions
  • Send account verification and security messages
  • Provide customer support
  • Improve our services and user experience
  • Comply with legal obligations

3. SMS Communications and 10DLC Compliance

SMS Consent: By providing your phone number, you consent to receive SMS messages from Float for:

  • Account verification and security
  • Payment confirmations and reminders
  • Group activity notifications
  • Service updates and announcements

Message Frequency: Message frequency varies based on your account activity and preferences.

Opt-Out: You may opt out of SMS communications at any time by:

  • Replying STOP to any SMS message
  • Contacting us at operations@splitwithfloat.com
  • Updating your notification preferences in the app

Carrier Charges: Message and data rates may apply. Contact your mobile carrier for details.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and safety

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data
  • Lodge a complaint with supervisory authorities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our services.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: operations@splitwithfloat.com